Your technology partner,
always within reach.

One place to get help and see everything Internal IT looks after for you.

  • Raise and track support tickets
  • See your devices and their health
  • Manage your Microsoft 365 users & groups
  • Check plan cover and warranty status
1300 253 066 www.internalit.com.au gethelp@internalit.com.au
G'day 👋

Welcome to your Support Portal

Sign in with your organisation's Microsoft 365 account to get started.

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1300 253 066

Welcome back

Here's where your support tickets stand.

Internal IT · Your technology partner
1300 253 066 gethelp@internalit.com.au internalit.com.au

New support ticket

Tell us what's happening and we'll get on it.

Offboard device

We'll raise a ticket for our team to securely decommission this device.

Are you sure?

Out of office

Sets the same auto-reply on every licensed mailbox.

Message
Already has one set

New group

Create a Microsoft 365 or security group in your tenant.

Set automatically from the name — edit it for a custom address.

New shared mailbox

Create a shared mailbox in Exchange Online and give staff access.

Set automatically from the name — edit it for a custom address.
Exchange Online isn't connected, so shared mailboxes can't be created here yet.

Close this ticket

Add a note so we know it's resolved. This will mark the ticket complete.

Escalate to Internal IT

This hands the ticket to our team. We'll pick it up from your IT team.

My details

Keep your contact details up to date so we can reach you.